CASA TUNA, located at Ortega Street 8, Villa Coyoacán, Delegation Coyoacán, Mexico City, Postal Code 03600, is responsible for the processing of your personal data, in accordance with Article 16 of the Political Constitution of the United Mexican States and Articles 1, 6, 7, 9, 11, 22, 23, 24, 28, and 32 of the Federal Law for the Protection of Personal Data Held by Private Parties (LFPDPPP). We are responsible for collecting your personal data, using it appropriately, and protecting it as stipulated by the Federal Law for the Protection of Personal Data Held by Individuals, its Regulations, and other applicable provisions (hereinafter referred to as the “Data Law”). Therefore, this Privacy Notice is made available to you, requesting your authorization for the collection and processing of sensitive personal data, including a photocopy of a valid official identification:
Personal Data We Request:
For the purposes outlined in this privacy notice, we will collect the following personal data:
- First and last name.
- Address, City, Country.
- Phone number.
- Email address.
- Names of your companions.
- Credit card number.
Use of Your Personal Data:
We use your personal data for the following purposes:
- To confirm a reservation.
- To identify you as a Casa Moctezuma client.
- To prepare your registration form upon entering CASA TUNA. To charge the credit card for lodging services and in case of a NO SHOW.
- To verify that the person paying by credit card is the cardholder.
- To prepare tax invoices.
Sharing Your Personal Information:
Your information may be shared with (Travel Agencies, Tour and Hotel Operators), exclusively for the following purposes:
- Clarifying lodging reservations.
- Preparing invoices.
- Providing information about products and services that we offer.
- Sending promotions regarding our rates.
- Promoting required services and products.
- Informing about our products or services related to those contracted or purchased by the customer.
- Informing about changes in our products or services. Evaluating the quality of our services.
- Conducting internal studies on consumption habits.
Use of Personal Data:
The data you provide to Casa Moctezuma will be processed in accordance with the principles established in the Data Law (legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility). Casa Moctezuma has implemented physical, technical, and administrative security measures to protect your data and minimize risks or breaches that may cause loss, alteration, damage, or unauthorized use of your personal, sensitive, or patrimonial data, as stipulated by the Regulation.
Rights of Access, Rectification, Cancellation, and/or Opposition (ARCO) and Means to Revoke Consent:
You have the right to exercise your ARCO rights at any time and revoke the consent you have given us for the processing of your personal data, except in exceptional cases indicated in the Data Law. For procedures, requirements, and deadlines, please contact us via email at hola@casamoctezuma.com.
Procedures and Changes to the Privacy Notice:
Casa Moctezuma reserves the right to change this Privacy Notice at any time. Modifications will be communicated through the following means: a) visible notices in our offices, b) on our website www.casamoctezuma.com under the Privacy Notice section.
Use of Cookies and/or Visit Counters:
“Cookies” are small text files that a web server sends to your computer to provide better service regarding our products and/or services. Session cookies remember your previous activity on our website. Persistent cookies save your preferences across multiple sessions, allowing us to customize the information available on our website according to your interests.
Cookies may also prevent us from showing notices, news, and/or recommendations based on your previous activities on our website. Cookies are also used to implement strategies that improve the quality of our products and/or services.
“Visit counters” or web beacons are graphic images placed on a website to count visitors or may even provide access to some of the visitor’s cookies. The use of beacons on our website reflects statistics on products and/or services that may interest you. These web beacons generally do not collect information beyond what your browser provides during web browsing. Disabling cookies in your browser may prevent the web beacon from tracking your activity specifically.
Some websites or applications on our website may use locally stored objects such as Flash cookies or local storage with HTML5. These locally stored objects serve purposes similar to cookies but can contain more data than browser cookies. You can adjust your Flash player settings via the Configuration Manager to control the storage of local shared objects, including disabling them for certain websites or entirely for all websites.
Most browsers allow you to disable or enable cookies. You can also delete cookies from your computer if your browser allows. Disabling cookies may limit your access to certain parts of our website, and you may need to reinstall a rejection cookie. In any case, you have several options to limit access to cookies and web beacons from our website on your computer.